Track & trace

Providing over 70 customers with Tracking & Tracing capabilities already, you can benefit from our broad foundation of expertise. Our customers are using Tracking & Tracing for various reasons such as streamlining their Supply Chain, spotting counterfeiting or collecting data to improve overall operations. When it comes to Tracking & Tracing, this is what we are often asked:

We have frequent problems with recalls. How can Track & Trace help me improve my recall management process?

Track & Trace in the sense of item serialisation might not be able to support you much there. If your main challenge is recall management, you should implement batch tracking first. From the moment your raw materials are delivered, you can then track which ingredients are used in which batches, and to which customers they are delivered to.

Our company’s products are frequently counterfeited. Will Track & Trace help us fight fakes?

Good news: Yes! In this case item serialisation and subsequent Track & Trace are the solution. But there are some important things to consider, when embarking on such a project:

A) First of all, make sure that your serial numbers are non-sequential and random.

B) If for your products variable data is important, like batch number or expiration date, ensure to install online printers in your packaging lines.

If I use Track & Trace, is it enough to print a unique serial number on each product that I produce or do I need to build a hierarchy?

If your ultimate goal is to protect solely yourself from counterfeits through product authentication, then you do not need to build a hierarchy for item serialisation. Is smuggling and market deviation / parallel trading also a problem, then building a full hierarchy with serial numbers is the only way to move forward (e.g. items to bundle, bundle to case). This is what will allow for your trading partners to also do Track & Trace by scanning only on the highest level of the hierarchy.

Can I just use any type of barcode or is RFID more appropriate to serialise my products? Which digits should I print? Can I simply design my code or should I follow existing standards?

This really depends. In any case our recommendation is always the same:

1) Always choose the cheapest data carrier -in a holistic way. While barcodes are certainly the cheapest to print, operationally they can be quite expensive as they will always require optical contact to be read.

2) Always use standards. Proprietary protocols are never a sustainable solution and will usually give you headaches in the long-term due to limited inter-operability with other trading partners.

Due to TPD 2 we had to implement scanners to our warehouses and adjust our processes. Can we use thedevices and data that we have from TPD to improve our business through Track & Trace?

Of course! Since we are one of the most experienced players in both Track & Trace and TPD 2, we exactly know what situation you are in. Depending on the exact solution that you chose to become TPD compliant, we have already prepared the next steps or you to further tap into Track & Trace and improve your Supply Chain operations. Take TPD 2 as a disadvantage for your competitors and use it to improve your business.

Contact us and benefit from our expertise