Customer-Exclusive Webinars

ftrace: Working with the osapiens system and processes

September 30, 2026, 13:00

Food traceability has come a long way — and so has the way it's built. In this webinar, we walk you through the transition of ftrace from a subcontractor-developed solution to a platform now fully developed in-house by osapiens, built on the same trusted GS1 standards you rely on today. We'll look back at what this shift has meant for customers, give you a short end-to-end walkthrough of the system in action, look ahead at what's coming next, and cover the support structures and resources available to you today, so you get the most out of ftrace going forward.

Agenda:

  • The journey so far: how ftrace moved from subcontractor development to an in-house osapiens solution, built on GS1 standards
  • Live demo: a short end-to-end walkthrough of the ftrace system
  • Inhouse development by osapiens: what this means for customers — faster development cycles, closer support, dedicated engineering capacity behind the platform, and a direct line from your feedback to product improvements
  • Roadmap outlook: upcoming functionalities and where ftrace is headed
  • Processes and resources to know: Support Portal, osapiens Academy, and your Customer Success Manager
  • Q&A

Who should attend:

Food companies, suppliers, and retailers using ftrace — supply chain, compliance, quality, and procurement teams who want a clear picture of where the platform has come from, where it's going, and how to get support along the way.

Format & timing:

60-minute webinar, delivered in English and German (separate sessions), with live screen-share and Q&A.

Register now