osapiens Agent Factory

Command every AI agent across the osapiens HUB

Orchestrate and monitor AI agents across every osapiens HUB solution from one place. You set the guardrails and make decisions. The Agents handle the repetetive work, while you focus on your business.

osapiens HUB Agent Factory

Impact at scale

Agents, always running
Agents run AI assessments, optimizations, and decision flows in parallel in the background, replacing manual review cycles with continuous, automated coverage.
Set needed guardrails
Agents stop, ask, and wait when a guardrail is reached; they never act outside the boundaries you set.
80% less manual review
Agents handle routine work so teams can focus on strategy, exceptions, and high-value decisions.
Built-in audit trail
Every agent action is logged and explainable, turning compliance work into a durable record rather than a one-time task.
How it works

One connected context for Every Agent

Works across the osapiens portfolio, not just one solution

Agents sit in the Agentic Core, between Data Layer and Solution Suites, checking, monitoring, and enhancing continuously during use. This gives them the ability to act across solution suites, including Supplier Intelligence, Reporting & Disclosures, Corporate Carbon Footprint, Traceability, and Maintenance. 

Benefits from unified data the moment it enters the HUB

Data enters a single unified structure as soon as it reaches the HUB, whether from a UI input or a system integration. A global knowledge graph defines each parameter and its meaning once, and that definition becomes available to every agent in the customer's tenant, making results even better.

Agents get smarter by tapping into our internal Knowledge Graph

Instructions and mappings created by osapiens combine a customer's own data, solution context, and domain knowledge into a single context for each agent. An internal abbreviation that would otherwise confuse a generic model gets recognized correctly, alongside its full meaning, because the knowledge graph carries that context into every relevant task. 

A growing library of ready-to-run Agents

New agents ship release after release, and the library expands without any work required from the customer. For what goes beyond the standards provided, your own agents help you cover what suits your processes best.

Built-in AI capabilities

Every agent in the osapiens Agent Factory draws on a shared set of capabilities, including retrieval-augmented generation for external context, named entity recognition, speech-to-text, text rewriting and summarizing, translation, language detection, intent recognition, structured data extraction, and role-based chat, with new capabilities added as the Agent Factory evolves.

Agent Factory osapiens

Choose the model behind each agent

Agents by default use open source models hosted inside the HUB, making sure your data stays inside the HUB. Where required, switching to commercial models can be triggered as an active decision. Application logic never touches a raw model directly; it calls the Agent Factory gateway, which pre-processes data and constructs context before a model is called.

AI capabilities connections
osapiens HUB Agent Factory

Built-In Intelligence for Every Solution Suite

Domain intelligence, built in

Agents deployed in the osapiens HUB already understand the processes in a customer's solution space, supply chain, and data from day one. No custom training, no prompt engineering, and no integration project is required.

osapiens AI Agents

  • Supplier Intelligence

    Business Partner Onboarding Agent

    Automates the full business partner onboarding lifecycle: linking, enriching, certificate scanning, and dispatching questionnaires, with a summary delivered by email.

  • Supplier Intelligence

    Supplier Risk Trend Agent

    Turns supplier risk score data into a ranked view of the biggest movements, removing manual analysis.

  • Supplier Intelligence

    Record Validation Agent

    Checks every Supplier Intelligence record against a configurable quality checklist automatically.

  • Supplier Intelligence

    Task Assignment Agent

    Analyzes new or unassigned tasks and suggests the most appropriate owner with a one-line rationale.

  • Supplier Intelligence

    Questionnaire Auto-Fill Agent

    Extracts and pre-fills questionnaire fields from uploaded documents, removing manual data entry and preventing supplier fatigue.

  • Supplier Intelligence

    Case Management Agent

    Collects and validates supplier information autonomously, delivering a complete summary for human decision-making.

  • Supplier Intelligence

    Case Enrichment Agent

    Enriches new compliance cases with ranked assignees, resolution steps, and risk assessment, resolving clear-cut cases without human effort.

  • Supplier Intelligence

    Business Partner Deduplication Agent

    dentifies likely duplicate supplier records across spelling variations and incomplete data, clustering results for consolidation.

  • Reporting & Disclosures

    Evidence to Report Agent

    Turns existing certificates, policies, and reports into structured disclosure content

  • Reporting & Disclosures

    Disclosure Task Agent

    Turns defined actions, targets, and policies into structured disclosure content automatically.

  • Reporting & Disclosures

    Cross-Standard Report Agent

    Maps and adapts report content across standards, carrying relevant answers between frameworks to remove duplicate writing effort.

  • Reporting & Disclosures

    Strategy Disclosure Agent

    Drafts task responses for each contributor from data already in the system, so teams focus on review rather than drafting.

  • Traceability

    Origin Certificate Assistant

    Extracts origin information from uploaded certificates, images, and delivery notes, and prepares it for event reporting.

  • Traceability

    Address Normalization Agent

    Standardizes country codes, city names, and state descriptors so origin records stay consistent and ready for analysis.

  • Traceability

    Code Management Forecaster

    Predicts production code usage for products and machines ahead of lead time, so code stock is ready when production is planned.

  • Traceability

    Supply Chain Monitor

    Detects origin deviations, unusual patterns, and unknown process steps across a product's supply chain at scale.

  • Carbon Management

    EF Mapping Agent – Procurement Emissions

    Matches emission factors from Ecoinvent and Climatiq to procurement group context, surfacing each recommendation for human review.

  • Carbon Management

    Data Review Assistant

    Flags year-over-year spikes, missing entry types, and unit inconsistencies before they become reporting errors.

  • Carbon Management

    Code Management Forecaster

    Predicts production code usage for products and machines ahead of lead time, so code stock is ready when production is planned.

  • Maintenance & Repairs

    Work Order Dispatcher

    Plans and assigns work orders continuously by matching skills, availability, and location, replanning when breakdowns or absences disrupt the schedule.

  • Maintenance & Repairs

    Maintenance Co-Pilot – Execution Agent

    Guides technicians through work orders step by step in chat, answering questions from manuals and history while capturing parts, time, and notes automatically.

  • Maintenance & Repairs

    Work Order Drafter

    Converts every incoming ticket into a fully enriched work order, drawing on historical data to cut planning time.

  • Maintenance & Repairs

    Work Order Reviewer

    Closes clean work order records automatically and surfaces only the ones that need attention.

  • Maintenance & Repairs

    Maintenance Notetaker

    Captures maintenance issues from email and other channels, asks follow-up questions, and creates a complete ticket without form filling.

  • Maintenance & Repairs

    Maintenance Front-Desk

    Turns information captured in any format into a clean, complete note ready to save without manual tidying.

You Want an Assistant, Not an Autopilot

Agents handle repetitive, high-confidence work and improve as they learn through use. Judgment, exceptions, and accountability stay with the customer's team. Compliance, ethics, and governance are not features added on top of agentic AI; they are the foundation it runs on. 

 

Structure and customization — Agents ship ready to run and can be reconfigured by the customer. Misconfiguration is effectively eliminated, as each agent is inherently aligned with the capabilities of its solution and built by combining nodes into an end-to-end process within that solution's context. 

 

Dynamic guardrails — Customers configure how agents respond in specific situations, including stopping interaction if a conversation turns offensive or handing over to a human when a defined trigger is reached. 

 

Monitoring and human-in-the-loop — Agents can request human input at any point. The context of a running agent can be inspected at any time, every agent flow is fully auditable, and an agent's position in its flow stays visible. 

Custom AI Agent osapiens

Keep Every Agent Accountable to Your Team

Every agent stays configurable, auditable, and answerable to the guardrails a customer sets. Judgment and exceptions stay with the team; the Agent Factory handles the repetitive work underneath it.

Connected by design. Explore our solutions.

Rated by verified users on G2 across seven categories