Transparency, traceability, and legally compliant processes – this is how modern complaint management succeeds.

In this 60-minute webinar, you’ll learn how to individually configure the complaints page in the osapiens HUB and process complaints efficiently. The focus is on practical implementation and compliance requirements.

🛠 Webinar content:

• Configuring the complaints page: How to make your digital complaints platform user-friendly and legally compliant.
• Sending and processing complaints: From receipt to resolution – we’ll show you the entire workflow using a practical example.

This webinar is aimed at compliance officers, CSR officers, and anyone who wants to establish effective and transparent complaint management