Customer Case Studies

How DERTOUR Group Uses osapiens to Increase Transparency and Streamline Risk Management in the Tourism Industry

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DERTOUR Group, one of Europe's leading travel groups, brings together around 200 companies across 16 European countries and more than 50 brands. With an international network of hotels, tour operators, and other business partners, the company faces the challenge of implementing consistent human rights due diligence processes across complex supply chains. Different data formats, international operations, and industry-specific risks called for a centralized, scalable solution.

With the osapiens HUB for Supply Chain Compliance (LkSG), DERTOUR Group has digitalized its risk assessment and human rights due diligence management. Following an initial risk assessment covering tens of thousands of business partners, those identified as high-risk are automatically flagged for further, individualized review. The centralized platform increases transparency, facilitates collaboration across international entities, and enables targeted risk prioritization. In addition, osapiens acts as a neutral facilitator, fostering industry-wide exchange on shared challenges and solutions.

  • Automated risk assessment covering tens of thousands of business partners
  • Targeted prioritization and management of high-risk business partners
  • Centralized, scalable platform for international entities and standardized compliance processes
  • Industry-wide collaboration to jointly advance human rights due diligence practices

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