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Jessica Hollfelder
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One of the biggest changes in the Packaging and Packaging Waste Regulation (PPWR) is not a rule about materials or recyclability. It is the way the regulation assigns responsibility. The PPWR makes it clear that:
For many businesses, this is the hardest part of PPWR. It requires companies to assess every packaged item and define their role with precision. Getting this wrong can lead to missing obligations, incomplete documentation, or delays in placing products on the EU market.
PPWR uses four main roles to describe who is responsible for what, when packaging is placed on the EU market. These roles are simple in theory but complex in practice: a single company can hold different roles depending on the product.
A producer is the company that puts packaging on the EU market under its own name or brand. This includes businesses that design or commission packaging for their own products.
Example: A supermarket launches a private-label line of pasta. Even though an external supplier makes the packaging, the supermarket is the producer because its brand appears on the package.
A manufacturer is the company that physically produces the packaging. They create the packaging material or component, even if someone else sells it.
Example: A packaging company produces cardboard boxes for several brands. It does not sell the products inside the boxes, but as the producer of the packaging itself, it is the manufacturer.
An importer brings packaged goods from outside the EU into an EU Member State. The importer becomes responsible for ensuring that the packaging meets PPWR rules before it enters the EU market.
Example: A European electronics retailer buys headphones from a supplier in China. When the goods arrive in the EU, the retailer becomes the importer and is responsible for ensuring the packaging meets PPWR rules.
A distributor offers packaged goods within the EU but does not produce or import the packaging. They must make sure the packaging they sell is compliant and properly labeled.
Example: A wholesaler buys packaged food products from a producer in France and sells them to stores in Germany. The wholesaler is a distributor, because it moves the product within the EU but does not brand, design, or import the packaging.
These roles may overlap. A retailer with private-label products may be a producer for some items, a distributor for others, and an importer for all goods sourced outside the EU. This is why the PPWR pushes companies to classify each product individually.
Misclassification leads to misaligned compliance efforts. The PPWR assigns different duties to each role, such as:
Incorrect classification creates gaps that regulators can easily detect. It also complicates cooperation within the supply chain because responsibilities are unclear.
The most effective way to classify roles under the PPWR is to ask clear questions for each product:
Applying this logic consistently helps companies understand where they carry full responsibility and where their role is more limited. Many businesses will find that their responsibilities vary across product lines, regions, and sourcing models.
A supermarket chain sells its own-label pasta.
This means the retailer carries most of the compliance duties. If the same supermarket sells branded pasta from another label, it is usually a distributor – unless it imports the goods from outside the EU or repacks them, in which case it becomes the importer (and/or producer of the packaging).
An online marketplace ships products stored in its warehouse.
A company buys packaged electronics from a supplier in Asia.
These examples show why each product must be assessed individually – wrong assumptions lead to compliance errors under the PPWR.
The PPWR makes it challenging to keep track of roles and responsibilities, especially when products come from many sources. The osapiens HUB for Product Compliance simplifies this process significantly. It guides teams through each step, puts all role information in one place, and shows exactly what is required for every product. With clear workflows and connected data, companies can handle complex PPWR tasks with confidence and stay compliant across the entire supply chain.
Want to dive deeper into the topic? Download the osapiens PPWR Guide now.
About osapiens
osapiens – one platform for sustainable growth
osapiens develops software that empowers companies to drive sustainable growth across their entire value chain.
The osapiens HUB, a multi-tenant hyperscaler platform designed to enable cross-company collaboration and AI-automation, combines over 25 solutions in two categories: Transparency solutions enable companies to report on financial and non-financial data, manage supply chains, mitigate risk of all kinds (including cyber-risks and trade- and geo-political risks), and ensure compliance with product, reporting and supply chain regulations. Efficiency solutions enable AI-driven supplier collaboration, maintenance, service, and distribution processes to improve operational performance and strengthen competitiveness.
osapiens supports more than 2,400 customers worldwide, from SMEs to global enterprises across industries. Headquartered in Mannheim, Germany, with offices across Europe and the United States, the company works with an international team of over 550 employees.
Christian Feuring
External Communications Manager