osapiens HUB for Tobacco Track & Trace
Run the full EU TPD process in one platform — from code ordering, to manufacturing, to building packaging hierarchies, to reporting product movements and transactions. All European ID Issuers and all primary repositories are connected as standard.
Keep the line moving without losing the compliance trail in the process.
Your production runs depend on codes arriving on time. Every pack, case and pallet needs to stay linked. And every receipt, dispatch, aggregation, disaggregation or recall has to reach the right repository and come back with a valid acknowledgment. Add automated lines, rework, manual packing and mobile warehouse processes, and TPD compliance quickly becomes a chain with many places to break.
With osapiens HUB for Tobacco Track & Trace, the chain stays connected end to end. Order and manage codes, run each operation the way your process requires, report events to the right authority system in the correct time, sequence and format, and get visibility across factories, lines and warehouses in one place.
From code request to compliance archive in five connected steps
Order the Unique Identifiers you need
Request unit-level and aggregated Unique Identifiers from national ID issuers and queue them for the right production process. The Compliance Portal keeps code ordering and status centrally managed across every European ID issuer.
Apply and verify codes on the line
The Line Controller is lightweight and flexible, running on automated lines and manual workstations alike. It offers a strong interface to coding systems and aggregation solutions, buffers codes when needed, and securely integrates your factory with the osapiens Track & Trace cloud portal.
Aggregate from pack to pallet
Build the hierarchy from pack to case to pallet and preserve every parent-child relationship. Step Designer configures the packing flow, while validations keep aggregation consistent across line, mobile and manual operations.
Report every required event
Every event is covered within the HUB — from code application to product movements, special scenarios like van sales and vending machine sales, and transactional data. Integrated with your WMS and ERP, events are created and sent in the correct time, correct sequence, and to the correct regulatory system.
Browse the complete compliance archive
Every reported event, status and record is also kept in your own private repository — fully searchable and transparent, giving you peace of mind and the evidence you need for checks and inspections by authorities.
Frequently asked questions
Under the EU Tobacco Products Directive (Directive 2014/40/EU), tobacco unit packs placed on the EU market must carry a Unique Identifier and be tracked through the supply chain. The EU traceability system has covered all tobacco products since 20 May 2024.
Manufacturers, importers, distributors and wholesalers that produce or handle tobacco products for the EU market are part of the traceability process. Retailers selling directly to consumers must complete the required registrations but are not required to report track and trace messages.
The osapiens HUB connects the complete process in one platform: ordering Unique Identifiers, applying and verifying codes, building pack-to-pallet hierarchies, reporting required events and browsing the full compliance history. Automated, manual and mobile processes all work within the same compliance environment.
All European ID issuers and all primary repositories are supported. Required events can be submitted to the relevant primary and secondary repositories, with status and acknowledgments returned to the same compliance record.
Four operating modes cover the different environments in tobacco production and distribution: the Compliance Portal, Line Controller, Mobile Operations and Manual Stations. Together, they support production management, code ordering, automated line processes, warehouse movements, rework, small batches and manual coding and aggregation.
Mobile Operations run on iOS, Android and Windows and support offline workflows, label printing, quick and continuous scanning, SSCC generation and role-based access control.
The Line Controller supports production-grade line integration through OPC and ATD, with real-time control, pack-to-pallet aggregation and a multilingual operator interface. Manual Stations support flexible hardware setups for unit coding and packaging at every aggregation level.
Mobile and station workflows are designed to tolerate temporary connectivity loss. Operations can continue offline where required and reconcile cleanly with the central system when the connection returns.
osapiens HUB for Tobacco Traceability is built on the multi-tenant osapiens HUB, with EU data residency, tenant isolation and ISO 9001 and ISO 27001 standards. You use the solution as a cloud service without operating your own compliance infrastructure.
The EU Tobacco Products Directive (TPD) 2014/40/EU requires all tobacco unit packs to carry a unique identifier and be tracked and traced across the supply chain. Cigarettes and roll-your-own tobacco have been in scope since 20 May 2019, and all other tobacco products since 20 May 2024.
Yes. New tobacco products, production lines, sites and EU markets can be added to the same platform. Shared workflows, operating modes and central compliance records allow you to expand your traceability setup without introducing separate systems for every new market or production environment.
Digital tracking for UK Vaping Duty Stamps is already supported today. For upcoming regulations like EU TPD III, osapiens is committed to adding new requirements to the solution as soon as the official documentation becomes available — TPD III is one of our main focus areas. We actively monitor regulatory developments across Europe and other countries to keep extending our solutions' regulatory reach.
Scaling with Confidence: How Helwit Manages Tobacco Track & Trace with the osapiens HUB
Helwit, a fast-growing nicotine pouch brand, used the osapiens HUB to establish EU Track & Trace compliance as a scalable part of its growth strategy.
