osapiens HUB for Service

Reduce energy, waste and emissions with 360° Field Service Excellence

All-in-one service management software to maximise resource efficiency in the office and field, while improving overall customer satisfaction.

Request a demo
Alliance partners
Some of the companies that already rely on osapiens
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Some of the companies that already rely on osapiens
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osapiens HUB for Service

Reduce energy, waste and emissions with 360° Field Service Excellence

All-in-one service management software to maximise resource efficiency in the office and field, while improving overall customer satisfaction.

Request a demo
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Some of the companies that already rely on osapiens
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Benefits of our solution

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Gain insights into field operations

Track technicians and work progress, so you can respond quickly to issues as they arise and make informed decisions.

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Improve first-time fix rates

Provide technicians with the information and tools they need to avoid repeat visits and fix problems the first time.

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Deliver projects on time

Increase customer satisfaction by delivering projects on time and exactly as requested.

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Keep track of all tasks

To increase your overall frontline productivity, our mobile app allows technicians to easily navigate through tasks.

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Resolve issues faster

Connect dispatchers, technicians, and customers to improve the flow of information and simplify service order fullfillment.

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Save time and money

Automated planning, scheduling and invoicing of service orders helps reduce operating costs and labour requirements.

Highlights of our solution

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Customer Self Service Portal

Request and track service orders online

Whether you want to create new tickets, track existing ones, or manage your quotes, contracts and invoices, our self-service portal has you covered. Need fast support? No problem, our service chatbot is ready to help.

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Asset Browser

Complete asset control and visibility

Our asset browser not only shows the location of equipment at a functional site, but also provides a detailed service history of all past and present work orders associated with each asset. Once a customer’s asset has been added, you can monitor performance, identify potential problems and take proactive action before they escalate into costly outages.

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Planning & Scheduling Cockpit

Efficient use of resources

Say goodbye to missed appointments and the pain of complex scheduling scenarios. From finding the right technician to optimising schedules and routes, our Planning & Scheduling Cockpit helps your dispatchers make smarter decisions from service order creation to mobile execution.

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Mobile Application

Share knowledge with technicians

With our mobile app, technicians can efficiently manage service jobs on the go, with real-time access to job details, inventory, customer information and task instructions. They can also quickly get remote support and access to resolve issues faster and avoid costly delays.

Over 1.000 enterprises trust us

DHL Logo
Erwin Hymer Group Logo
tegut Logo
Jack Links Logo
GSI Logo
Maritim Hotels Logo
Globus Logo
SCHUNK Logo
DLR Logo
Logo SWO Netz GmbH
GRN Gesundheitszentren Rhein-Neckar Logo
Guntram End Logo
Hagebau Logo
Hanning Elektrowerke
Heinzmann Logo
Hela Tische Logo
Bach Logo
Hirschvogel Logo
Holzkohlewerk Lüneburg
Hüpeden Logo
ITG Logo

Relevant links

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Blog

Corporate Carbon Footprint: Transparency as a driver for climate protection

The Corporate Carbon Footprint (CCF) is a measure of a company’s carbon footprint. It also serves as a strategic tool for investors to assess the impact of climate risks in the business model.
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Blog

CSDDD – Standardised EU supply chain law instead of a patchwork of national regulations

On 15 March 2024, the European Corporate Sustainability Due Diligence Directive was adopted in the EU. This regulation creates a framework for the global protection of the environment and human rights along the supply chain.
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Blog

Understanding and implementing CBAM

In order to counteract the persistently high risk of carbon leakage to third countries due to higher European carbon prices, the European Commission has introduced a mechanism for adjusting CO2 limits – the Carbon Border Adjustment Mechanism (CBAM) – from 1 October 2023. Companies in the EU that import iron, steel,cement, aluminium, electricity, fertilisers or hydrogen in pure or processed form from non-EU countries will have to report all imports separately on a quarterly basis and make a compensation payment in the form of CBAM certificates.

Establish seamless service management with osapiens HUB for Service

Reduce energy, waste, and emissions with 360° Field Service Excellence. Use our all-in-one service management software to maximize resource efficiency in the office and field while improving overall customer satisfaction.

Trusted by hundreds of companies from all industries

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Frequently asked questions