Companies with more than 250 employees have to provide a Channel to file complaints since June 2023 and smaller companies with 50-249 employees will be required to set it up from December 2023 onwards. Whistleblowers can use the channel to address different topics such as criminal activities, violations of labour law, of regulations on product safety, data protection etc.). At the same time, companies need to establish a process to protect the whistleblower and to follow up and report on the incidents.

The solution provides a website to enter complaints in the tool or via a chatbot. Furthermore, a number for calls is provided (variable fees occur in line with number of calls). The solution furthermore clusters all complaints and provides a case management to follow-up on them.

The solution automates as much as possible to provide a lean process. It enables you to be compliant with minimal effort. When also using the Supply Chain Due Diligence solution, the system helps you to also record the cases in line with the LkSG requirements.

Prices depend on the number of accounts for the system. Please contact us for a quote.

Yes, we offer the solution as stand-alone solution.